The Ottumwa Courier

December 2, 2013

Dubuque County adopts 'Smart911' service


Ottumwa Courier

---- — DUBUQUE, Iowa (AP) — Dubuque County says it is the first county in Iowa to adopt a technology designed to give responders more information about families facing emergency situations.

The county announced Monday it will make "Smart911" available to residents who choose to participate by creating household profiles online at www.smart911.com .

The free profiles are designed to give 911 dispatchers and first responders information that could help them respond to emergencies such as a fire, including how many residents and pets live there and where their bedrooms are located. The information would be displayed to a dispatcher when someone from the household calls 911.

The service is provided by Rave Mobile Safety, a software company. The county says the $14,000 annual cost will be split between the sheriff's department and the Dubuque police department.