The Ottumwa Courier

Business

October 11, 2013

Leonard receives customer service award

OTTUMWA — Ottumwa resident William Leonard was recognized this month by his employer, Mediacom Communications, for earning regional honors in the company's awards program that recognizes employees for exceptional customer service. Leonard earned the company's regional "System Technician of the Year."

Leonard is a Mediacom system technician in Ottumwa and the surrounding area. He was cited for earning high marks for professionalism and customer satisfaction in his work. Ceremonies were held in Mediacom's Cedar Rapids office to celebrate Customer Service Week and recognize employees who consistently deliver excellent customer service.

Mediacom delivers cable television and broadband communication services to homes and businesses and employs more than 4,500 people companywide, including an Iowa workforce of nearly 1,600 employees.

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