Though they've hosted classes on Excel spreadsheets for business and Power Point for making presentations, the most basic education is helpful, too.
"We'e done classes on Word with basic keyboarding and [demonstrating use of] a mouse," said Rouse. "We try to help them alleviate that fear of the computer, make them feel more comfortable."
They also work closely with students from Job Corps, something Rouse told the governor. While Iowa Workforce Development is a state entity, Job Corps is federal. Branstad and Reynolds felt it was worth a visit anyway.
"Job Corps provides very important training for young people," Branstad said after the award ceremony. "We're going to encourage them to continue what they are doing. I have employers all the time telling me they have positions available but no one with the skill sets to fill those jobs."
— To see reporter Mark Newman's Twitter feed, go to @couriermark.