As part of her outreach, she's gone to announce her availability to different agencies. And several applicants told Mier someone in a different agency, like the Iowa Department of Human Services, had recommended her for her expertise. But remember, said a representative in Des Moines, DHS has more direct ways to offer help.
Amy McCoy, spokeswoman for the human services agency, said they have a call center available via a toll-free number where knowledgeable employees guide applicants through the process. Though there are paper applications at most DHS offices, the form can be downloaded, too.
"There's a number of ways they [can apply and] don't have to leave their house," McCoy said.
McCoy said the Iowa DHS website has tips for getting help, too. Some ways to make the application process go quicker, regardless of who is applying, are to have your Social Security number or document number for legal immigrants; have employer and income information for your family such as pay stubs or wage statements; any current health insurance policy numbers and information about job-related health insurance that’s available.
— To follow reporter Mark Newman on Twitter, see @CourierMark
For help applying for the Affordable Care Act, contact the following: River Hills Community Health Center, 201 Market St., at 641-683-5773 Apply online at https://www.healthcare.gov/ or at https://dhsservices.iowa.gov/apspssp/ssp.portal. Apply by phone at the federal hub at 1-800-318-2596 or through the DHS Contact Center at 1-855-889-7985