The Ottumwa Courier

Ottumwa

September 9, 2013

Internet outage hits large area

OTTUMWA — High-speed became no speed during an unusual Internet outage in southeast Iowa Sunday and Monday.

A third-party fiber company that provides service to Mediacom and other Internet companies experienced an outage north of Oskaloosa. Though Mediacom doesn't own the cable, they did ask about the cause of the outage.

"[Sunday] night, around 8 p.m., there was an issue with third-party fiber we lease in a wooded area between Pella and Oskaloosa," said Phyllis Peters, a Medicom communications director.

The company sent a crew into one of the few wooded areas with aerial cable just around the time darkness fell. Because the area where the break occurred was not located at the site of a big construction project or other obvious location, for example, the crew had trouble visually locating the damage.

Meanwhile, customers in Ottumwa, Fairfield, Bloomfield, Albia, Centerville and Oskaloosa lost service.

"The impact was high-speed Internet," said Peters. "Mediacom video (TV) was not down, nor was voice (phone). We were able to use an alternate route. They were fine."

People with high-speed Internet from Mediacom or services from other companies using the downed lines noticed outages and recovery through the night and into the morning.

"There was no precise way to find [the damage]," Peters said. "They had very difficult time going [out there]. They found the damage, and it was repaired by the third-party fiber owners. They had that cut fixed … then found a second cut."

Most customers had their service restored by about 1:30 p.m. on Monday, she said.

"We regret it," she said. "It’s an unusual occurrence in nice weather."

— To see reporter Mark Newman's Twitter feed, go to @couriermark

 

1
Text Only
Ottumwa
  • 0418 OTT Tree City U.S.A. logo Ottumwa awarded as Tree City U.S.A. again OTTUMWA — Having big, beautiful trees throughout a community can help spruce up a city and make it more attractive to visitors. Ottumwa has shown a dedication to making the community more green and inviting, and the efforts have been recognized by th

    April 17, 2014 1 Photo

  • 0418 OTT OEDC director -T Guiding our growth

    OTTUMWA — An organization designed to help Ottumwa grow has found a new employee in Indiana. The Ottumwa Economic Development Corporation (OEDC) board has chosen Sharon Stroh as the group's new executive director. “We are confident she will hit the g

    April 17, 2014 1 Photo

  • 0417 OTT Camp Wapello fence photo -T -M -L Good fence irritates good neighbor DRAKESVILLE — For 82 years, Camp Wapello’s iconic entryway has welcomed people to peacefully coexist with nature. Now there’s a 400-foot barbed wire fence down the middle of the road. In February, Davis County Supervisors approved vacating of portion

    April 16, 2014 1 Photo

  • City Council approves sale of properties OTTUMWA — On Tuesday the Ottumwa City Council met for the last regularly scheduled meeting of April. Included in the agenda for the evening were several dispositions of city owned property. Structures and land located at 519 W. Fourth St., 723 E. Mar

    April 15, 2014

  • Where to play OTTUMWA — The Ottumwa Community School District wants to discuss moving to another athletic conference. Superintendent Davis Eidahl revealed that the district has been contacted by a smaller sports league, which has extended an invitation to join the

    April 15, 2014

  • 0415 Right side up monster truck pic Nice driver --- mean machine OTTUMWA --- Drivers sat at one end of their vehicles during the "pit party," meeting fans and signing autographs before the motorsport and monster truck exhibition at Bridge View Center this weekend. Monster truck driver Orville Hill let kids --- and

    April 13, 2014 1 Photo

  • 0415 OTT Composting ethical pic Recycling in a garden OTTUMWA --- Parents will tell you: They hate to see kids waste food. A gardner named Scott Koepke feels the same way. “First, let’s get our food to people who are going to eat it,” he said. “It hurts me to see kids in the schools throw away an entire

    April 13, 2014 1 Photo

  • 0412 OTT Pothole color photo -T -M [Duplicate] A bumper crop of potholes OTTUMWA — The nice weather has been putting the bad roads on display. Officials say good: It gives us a chance to fix them. “Every city is going through the same thing,” said Larry Seals, Ottumwa Public Works director. “It has been an unusual winter

    April 11, 2014 1 Photo

  • Home in a tent OTTUMWA -- As people live without shelter, they become desperate finding a place to sleep. The situation impacts more than just the community's homeless. "There is nowhere to put people who are homeless," said Mary Margaret Butler. "Nowhere." Ottumwa

    April 11, 2014

  • 0412 OTT Martha Speaks color photo -T -M Ottumwa children visited by cartoon star OTTUMWA — Iowa Public Television is celebrating its 45-year anniversary this year by helping communities like Ottumwa educate young children before they get into a school setting. One of the programs they are using to help reach out to children is by

    April 11, 2014 1 Photo

Obituaries
Record
Facebook
AP National